FDIC 2013 - From the show floor

[firetdriver_99]

First...I never said that Rosie was a failure. Like I said...orders are completely different that satisfied customers after delivery. Rosie isn't doing too well in my area. They only have one EVT...and I have four departments that ordered Rosie's in the last 3 years that are completely excluding them from consideration due to lack of service. Service sells...not price.

 

As far as Sutphen...I hear many people say they hate the look of the cabs. They really haven't changed in decades. I've always loved the look of them...way before I sold them. BUT...that's why there is more than only one manufacturer.

I understand the service part not wanting to order if your getting any service but Rosie isn't the only manufacturer that has service problems in my area Ferrara is very lacking in service, we have all Pierce and our service has been great at times and at other times not so much I guess it just depends on where you are, realistic fact is Rosie like everyone else is in it to make money if there aren't alot of them in your area then chances are they won't want to pay for a service tech, were fairly lucky we have one in our area that can work on every kind and has but I understand alot of area's aren't like that. Point well taken.