Spotted at the KME plant . . .

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I have always tried to make changes to our specifications in an evolutionary rather than revolutionary basis . . . I believe our personnel will accept the front low-level lighting changes when they see the upgrade it represents. Part of the continued success we have enjoyed with our apparatus configurations is due to our (okay, my) insistence on end-user involvement. Yes, we have a VERY small truck committee, sometimes as small as 2, but that doesn't mean we don't solicit input from the rank &file. I have always made it a point to ask the drivers of our busiest engine companies what we're doing right and what we could do better. When new generations of Syracuse engines started to show up with many of their suggestions included, they knew that we were actually listening to them. That meant a lot, and has paid continuing dividends. As it says in Luke 10:37, "Go thou, and do likewise."