We really loved our truck up until this fiasco, and a lot of people I know in the fire service are really down on Sutphen with this issue. I know of many customers who ran away from the product.
Coupled with that facility in the East...
If the fixes work, the company should be back to normal in a few years. But I'd be lying if I said that as a Captain I didn't have any thoughts in the back of my mind about the main. We count on our equipment as a zero fail for our work, any discrepancy makes you have doubt and doubt isn't good in our business.....just my opinion.
Coupled with that facility in the East...
If the fixes work, the company should be back to normal in a few years. But I'd be lying if I said that as a Captain I didn't have any thoughts in the back of my mind about the main. We count on our equipment as a zero fail for our work, any discrepancy makes you have doubt and doubt isn't good in our business.....just my opinion.
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