Quote:I would agree I well, I don't believe it would be the end of them. Although, I am very disappointed in how they handle the issues with the departments originally. Basically blaming the departments and improper maintenance on the department. I would have a hard time trusting them now, kinda of disappointing they were a great group of people (corporate). I think they let this get out of hand.I'll give you MY 2 cents...and nothing more. I'm saying this just from me.
One of the previous trucks DID have an obvious maintenance issue. It wasn't passing blame...just the truth.
The truck in PA was a major error when that truck was in for service (Sutphen Service).
The Hall County truck...can't say more than that report as of this time.
I think Drew made a brave call in grounding the aerials in July. Yes, it was damaging...and yes...it will have long lasting results. I can tell you that the SPH will be an absolute BEAST when updated. I think (my opinion only) that it will set the standard for certain components.
Sutphen is a little fish in a big pond...but I can say with no doubt that Drew and Julie have the end user as the primary concern. They put their customers above the dollar EVERY time!!
I think as unfortunate as this incident (and the others) were, this will make Sutphen and the entire industry better in the long run.
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